With converged voice and data networks becoming mainstream, the business phone industry is looking ahead to the next stage in the evolution of IP telephony: unified communications (UC.) UC makes good on the promise of a single communications platform, bringing universal access and transparency to the technology. Users can traverse all available communication and collaboration tools with point-and-click ease, switching among devices and applications as needed. With co-workers, partners, and clients scattered across the globe, reliable and effective interaction is more important than ever. Find out how your organization can get the most mileage from business VoIP by implementing unified communications technology. Click this link to access the full white paper:
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With severely restricted IT budgets, businesses need to find new ways to mine the most value from available communications resources. The challenge is to cut costs without cutting into the resources that allow the business to maintain its competitive advantage. Hosted VoIP offers a value proposition tailor-made for a recession. The subscription model gives clients an immediate way to benefit from VoIP savings while expanding their access to features that drive revenue.
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Business VoIP has been on the fast path to innovation, with providers focusing on upgrading wireless 4G networks, developing unified communications technology, and other advances. The coming year promises a shift in the VoIP industry’s priorities toward making this new technology accessible to the broader business phone market. Small and mid-sized businesses can expect affordable pricing and incentives as VoIP providers compete to entice this market toward an IP business phone system. Find out how your business can take advantage of a recession-impacted economy to secure unprecedented value in VoIP technology without sacrificing the IT budget. Click this link to access the full white paper:
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Telephony Basics
Appointment Setting Services Lend an Ear in a Recession
Appointment setting services help businesses find new customers in a recession. 
Don’t Consider VoIP for its Own Sake, Think of it as Voice-Plus
Voice technology can be applied to both IT Service Management and Customer Relationship Management to deliver real productivity gains and cost savings to an organization.
How to Plan a Phone System for Your Business
How to plan ahead and choose the right phone system for your business.
Finding High Quality Telemarketing Services
Telemarketing companies help business of all sizes prospect for new customers to inform them about products and services offered. 

Crash Courses

Appointment Setters: Persistence vs. Annoyance

Appointment setting requires persistence and perseverance. At the same time, appointment setters must take care to respect the time of the people they are contacting.

Business Phone Systems: ROI Considerations

In order to measure the return on investment ( ROI) of a new business phone system, business decision-makers should consider the value of time and professionalism. Also, it’s wise to think about how a phone system may help a sales department become more efficient and successful.

Phone Systems: Constituent Requirements

Whether on Wall Street or Main Street, companies are no longer confined to their physical addresses. Satellite offices, home-based workers, traveling sales and support personnel, even employees located on-site at customers’ offices comprise today’s companies. Phone systems that integrate all locations with shared services are the virtual walls that unite corporate workers wherever they might be located.

Restoring Caller ID Data to VoIP Phone Calls for CRM Users

A handful of consumer VoIP phone systems strip calls of valuable data that companies use to provide better service. Developers offer solutions that blend VoIP phone technology with improved database tools.

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