Amcat
Amcat Blended Inbound Outbound Contact solution
Amcat™ is a global leader in providing advanced contact center software solutions to improve productivity and enhance business communications. Amcat, servicing Call Centers worldwide since 1990, is a member of Intel’s Communications Alliance, the ATA and international DMA. Amcat has the products, services and experience to meet your business needs.
Our customized Contact Center software includes state-of the-art predictive dialers, call blending and advanced call management for clients throughout the international business market.
Amcat solutions allow companies to more effectively communicate with their customers via multiple contact channels including inbound / outbound and blended voice, email, fax and web increasing productivity, reducing operating costs and improving the quality of each contact.
Amcat software provides interoperability with a wide range of multi-media applications. An advanced, open architecture supports voice, web, email, fax and VoIP.
Amcat’s many satisfied customers speak to our ability to provide contact center solutions that work now.
Amcat offers a wide variety of Professional Services that allow clients to extend the open architecture of our software solution. Amcat has over a fifteen years experience providing professional services ranging from consultation with client IT staff, development of special client-centric features, and specialized reporting to total integration services.
Amcat markets its solutions through knowledgeable direct account executives, as well as a global network of distributors and resellers with contact center experience. Additionally, Amcat has created partnerships with companies who are creating future technologies and providing complementary products and services, enabling our customers to grow their investment in Amcat.
Industries Served
Amcat’s inbound outbound contact management solution is tailored to meet the needs of many different call center industries including:
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Customer Support - Debt Collection
- Health-Care
- Insurance
- Finance, Banking
- Mortgage
- Outsourced
- Political & Non-profit
- Retail, Catalog
- Telecommunications
- Telemarketing
- Travel & Resort
AMCAT
Contact Information
US
800 364 5518
UK/ Europe
44 (0) 800 169 2028
Germany:
49(0) 211 52391 425