NOVAVOX

NOVAVOX AG develops the latest communication solutions for the needs of small and medium-sized companies in Europe. More than 160 employees in seven locations of six countries work on Unified Communication Solutions. In addition to messaging, call center applications and call transferring, emphasis is put on the integration of workflow and Customer Relationship Management (CRM) systems and their web-based applications. Graphical tools for quick development of individualized voice applications complete the spectrum of NOVAVOX products. Partnerships with leading PBX producers and Microsoft assure easy integration with existing infrastructures. Through branches and partners NOVAVOX serves more than 4,000 customers with 400,000 users all over the world.

Economic Scope

The NOVAVOX product portfolio contains solutions, sold under the brand name Smartphone, Voicemail, Unified Messaging, Smart Call Center, Telephone Service Line as well as integrated, highly flexible, graphical software tools (IVR-tool) to quickly and easily develop customised solutions.

This high usability enables IT and communications specialists, as well as systems houses to quickly use and develop CT-solutions.

Sales with Partners

From the point of view of an end-user a CT-solution is composed of three functions; the first is data processing, the second is the switch and the last is the connecting element – Smartphone. NOVAVOX distributes its products via partners that are competent in all three functions: as OEM-products via Telco’s, as well as via certified distributors and VAR’s that are specialised in IT- and Communication (trained by NOVAVOX).
Smartphone provides for each of these distribution channels the opportunity to benefit by offering additional services and training to their customers.

NOVAVOX supports all partners with extensive product and sales training, technical support and adaptive marketing.

NOVAVOX AG
Technopark
Zurich, NA, 08005
Switzerland
PH: +41 1 445 75 26
http://www.novavox.com