Remote Manager
Remote Manager - The Remote Site Polling Module for Tapit/W
Businesses with offices in two or more locations can count on the Remote Manager to help them realize the greatest benefit from Tapit/W Call Accounting. Our remote site polling module allows you to collect call activity automatically from up to 30 remote locations, even when those locations use different phone systems.
With Remote Manager and Tapit/W, your host computer automatically collects the call accounting information from the remote sites allowing you to access exactly the information you want from each site. Remote Manager allows you to schedule the call at a time you choose, letting you retrieve information even when offices are closed and long distance rates are the lowest for dial up sites when using dial up retrieval.
The Remote Manager module comes in three sizes to accommodate varying remote site needs: 1-3 sites, 1-10 sites, and 1-30 sites. The host location is not counted as a site when selecting the remote polling module.
Remote Manager can collect data in different ways:
- Buffer box connected to PBX accessed via modem
- Buffer box connected to PBX using script to create source file on LAN / WAN
- Utilizing raw SMDR file created by phone systems capable of storing it to a LAN / WAN drive location
- Tapit/W, single user version, at remote site storing data via LAN / WAN to host location subfolder
The flexible means of data collection make Remote Manager possible in virtually every possible location.
Key Benefits
- Automatic retrieval of remote information
- Ability to utilize current network structure for call accounting data collection
- Support for multiple types of phone systems
- Unique database maintained for each remote site
- After hours operation possible