Stratasoft

Call Center Software

Since 1995, Stratasoft has pioneered call center software solutions for the contact center industry. Stratasoft has a comprehensive patent portfolio that includes predictive dialing, predictive dialing algorithms, contact center database management, contact center campaign scripting and contact center management systems. Our product suite consists of StrataDial®.VC2™ - Virtual Contact Center, an award-winning call center management system and StrataVoice®, an unattended message notification system (Auto Dialer) with advanced interactive voice response (IVR) capabilities.

StrataDial®.VC2™ - The Definitive Contact Center Solution

Stratasoft’s award winning call center software suite, StrataDial®.VC2™ (Virtual Call Center) is a comprehensive suite of unified applications and utilities for modern contact centers. StrataDial®.VC2™ is a Microsoft Windows® based platform that utilizes Intel Dialogic call progress detection and provides all the advanced functionality of Windows® while being extremely intuitive and user-friendly.

StrataDial®VC2™ incorporates all the essential functionality required by today’s leading contact centers while remaining unrivaled in terms of features, flexibility and affordability. The StrataDial®.VC2™ virtual call center software suite includes an advanced predictive dialer, inbound ACD, auto dialer, call blending, IVR, home-based agents, email messaging, quality monitoring, flexible script designer and digital recording to name just a few features.

StrataDial®.VC2™ is the most versatile, flexible and user-friendly call center software solution available: Because we develop and own 100% of our source code, StrataDial®.VC2™ is both uniquely configurable and highly customizable. StrataDial™.VC2’s® versatility and flexibility remain unrivaled in the call center software industry.

Unlike the overwhelming majority of “seemingly” competitive solutions, StrataDial®.VC2™ is entirely built on a flexible and elegant open architecture framework. Most competitive offerings are hampered by stringent hard-coding and rigid design rendering them inadequate and in many cases useless to the majority of industry-specific contact centers’ needs today.

Contact Information
Stratasoft, Inc.
6401 Southwest Freeway
Houston, TX, 77074, USA

PH: 713-795-2670
http://www.stratasoft.com