Latest Telephony and Telecommunication News
- Mar 11, 2008
VPI’s Call Recording and Quality Monitoring Call Center Solution Rated “Avaya Compliant” - Mar 10, 2008
Five9 Joins American Teleservices Association to Enhance Focus on Outsourcer Call Center Services - Mar 07, 2008
Altura Enhances its Cost Effective Call Center Solutions with IntelliCenter 8.1 - Feb 26, 2008
AltiGen & VoSKY Partner to Deliver Advanced Skype-Enabled VoIP Call Center Solution for Businesses - Feb 21, 2008
Intervoice is Leader in Enterprise Voice Portals and Interactive Voice Response - Feb 19, 2008
NICE Selected by Go Daddy Group for Its Adaptive Interaction Analytics Solution in a VoIP Environmen - Feb 12, 2008
North American Contact Center Applications Markets Poised for Greater Growth - Feb 11, 2008
Human Arc Eliminates Need For Cap-Ex Investment in Call Center with LiveVox Voice Portal Solution - Jan 25, 2008
Qwest Adds ‘Qwest Notify’ to its Contact Center SuiteInteractive Voice Notification Service Helps Business Customers Reduce Costs
- Jan 22, 2008
CosmoCom Contact Center Solution Helps UK Healthcare Improve Customer CareUniversity of Kentucky Launches CosmoCall Universe Platform Across Multiple Call Centers
- Jan 22, 2008
Clarus Systems and IQ Services Continue Successes in Multi-Channel Load Testing SolutionsClarus Exec Richard Whitehead to Deliver “Intro to Unified Communications” Session at 2008 Internet Telephony Conference & Expo
- Jan 10, 2008
StarTek Set to Launch its Latest Contact Center in Mansfield, OhioNew Centers in Ohio, Texas Support Planned Growth Strategy for 2008
- Jan 03, 2008
Telanetix Wins Contact Center Contract with NAVISAccessLine Division Will Provide Business Phone Service for Vacation Rental Contact Center Provider
- Dec 13, 2007
Acxiom Corporation and VoiceVerified Form Strategic Alliance to Bring SoundAccess to Call CentersIdentity protection system uses voiceprint to access high-security accounts
- Dec 12, 2007
Telanetix AccessLine Division Wins Contact Center Contract with Vacation Rental Solutions Provider N - Page 2 of 4 pages < 1 2 3 4 >