Latest Telephony and Telecommunication News
- Apr 16, 2008
Call Center Solutions: Insurance Company Case Study to Highlight Hosted Contact Center - Apr 07, 2008
Call Center Solutions: Credit Solutions Launches Integrated IT Program to Minimize Client Hold Times - Apr 07, 2008
Call Center News: American Ramp Company Boosts Productivity, Efficiency, and Cost Savings with Five9 - Mar 17, 2008
Call Center Solutions: Next-Generation IP Contact Center Solutions Continue to Gain Momentum - Mar 14, 2008
CRM News: AMC Technology Attains Gold Certified Partner Status in Microsoft Partner Program - Mar 11, 2008
VPI’s Call Recording and Quality Monitoring Call Center Solution Rated “Avaya Compliant” - Mar 10, 2008
Five9 Joins American Teleservices Association to Enhance Focus on Outsourcer Call Center Services - Mar 07, 2008
Altura Enhances its Cost Effective Call Center Solutions with IntelliCenter 8.1 - Feb 26, 2008
AltiGen & VoSKY Partner to Deliver Advanced Skype-Enabled VoIP Call Center Solution for Businesses - Feb 21, 2008
Intervoice is Leader in Enterprise Voice Portals and Interactive Voice Response - Feb 19, 2008
NICE Selected by Go Daddy Group for Its Adaptive Interaction Analytics Solution in a VoIP Environmen - Feb 12, 2008
North American Contact Center Applications Markets Poised for Greater Growth - Feb 11, 2008
Human Arc Eliminates Need For Cap-Ex Investment in Call Center with LiveVox Voice Portal Solution - Jan 25, 2008
Qwest Adds ‘Qwest Notify’ to its Contact Center SuiteInteractive Voice Notification Service Helps Business Customers Reduce Costs
- Jan 22, 2008
CosmoCom Contact Center Solution Helps UK Healthcare Improve Customer CareUniversity of Kentucky Launches CosmoCall Universe Platform Across Multiple Call Centers
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