All About Caller ID and AIN Solutions.......

Sign up to be a Caller ID Guide! FREE

These two areas of communications are part of the initiatives spearheaded by Bellcore in the early 90s. They provide the technical means for establishing large networked communication systems based on routing, switching, and transfer protocols developed to move voice and data over the networks. Much work in these areas is still being done and may not actually turn mainstream for another year or so. The telephony world has actually built some great features into products based on the power of the Caller ID information provided by the phone carriers. These features provide such things as screen pops and automatic creation of call detail records in many contact manger and database programs. If you are looking for this sort of power give these vendors a try.

Caller ID and AIN Tutorials and Papers.......

• Beyond Dial Tone: Opportunities for Value in IP Telephony
• Guardian Selects SpeechWorks by ALTECH to Prototype the Insurance Industry's First Speech-Activated Application
• Lucent Technologies: Managing the Knowledge Generated by Six Million Calls a Year
• With 15,000 to 20,000 calls per day, dropped calls and lack of results remedying the situation were main reasons NTS Marketing began their search for a better communications system. Full Story ....
• NexBell Communications, World Wide Net Telecom Successfully Deploy Solution. Full Story ....
• Integration Specialists Leverage Show N Tel to Deliver Rexall Sundown’s IVR System on Time and Under Budget. Full Story ....
• Telecom Argentina Averts Major Customer Problems Resulting from New Numbering Plan. Full Story ....

Send your papers to submission@telephonyworld.com

Don't forget to check The Press Room for the latest Caller ID and AIN News!

Company Profiles.....

Click these vendors for detailed company and product info!

InnoMediaLogic

Get Your Company Listed Today!