STRATASOFT SIGNS NEW MASTER DISTRIBUTOR, TOPSTRATA FOR THE UNITED KINGDOM AND IRELANDHOUSTON--Feb, 15 2005--Stratasoft Inc. ("Stratasoft"), a wholly owned subsidiary of I-Sector Corporation (AMEX:ISR - News) and a worldwide provider of essential contact center solutions is pleased to announce its new partnership with exclusive Master Distributor and Channel Services Partner for the United Kingdom and Ireland, TopStrata.
Following negotiations between Stratasoft and the NGC Technologies Group, new business entity "TopStrata" has been formed to handle all channel relationships in the UK & Ireland for the entire Stratasoft suite of contact center solutions.
Stratasoft offers a comprehensive suite of industry leading contact center solutions to customers worldwide including predictive dialing, inbound ACD & IVR, call blending, home-based/remote agents, VoIP & SIP solutions, web collaboration and automatic dialing.
TopStrata, defined as a "Channel Services Partner", has committed to be the exclusive United Kingdom & Ireland distribution and support channel services provider with Stratasoft for a minimum period of 3 years and intends to fully develop the market with the entire suite of Stratasoft solutions.
Regarding the new business relationship, Jason Pace, Vice President of Sales and Marketing for Stratasoft said "Our new partnership represents a tremendous opportunity for Stratasoft to capitalize on TopStrata's established relationships and extensive experience in the UK contact center industry. The management and entire support network of TopStrata know and understand the contact center space intimately and when their knowledge of the telephony and convergence market place is combined with their ambition to be the best convergence channel support organization in Europe, we expect great things."
Speaking for TopStrata, Mike Briercliffe, Chairman of NGC Technologies said "The United Kingdom call center sector really needs the Stratasoft predictive dialing capability and taking this to a wider market is a key focus for us and our channel partners. The whole Stratasoft product range represents a huge opportunity and we look forward to a long and prosperous relationship with Stratasoft, the existing channel partners and the ones who are yet to join us. More importantly we all need to fully develop the market acceptance with user organizations who will transform their business performance with Stratasoft's award winning contact center technology."
About TopStrata
TopStrata, a subsidiary of NGC Technologies Group, is a new Channel Service Partner operating in the telecommunications and contact center market. The business provides a range of products & services to telecoms and IT resellers and integrators throughout the UK and Ireland. They sell exclusively to trade/resellers/integrators, operating a service-driven rather than a simple product-driven ethos. TopStrata prides itself as being significantly more than a "distributor". All services are fully re-brandable, including on-site maintenance services, front-line helpdesk & web portal. To learn more about TopStrata, please visit the website at: http://www.topstrata.com.
About Stratasoft Inc. and I-Sector Corporation:
Stratasoft is a wholly owned subsidiary of Houston-based I-Sector Corporation (AMEX:ISR - News) and is an acknowledged technology leader in professional contact center systems. Stratasoft has a comprehensive patent portfolio that includes predictive dialing, predictive dialing algorithms, contact center database management, contact center campaign scripting and contact center management systems. Its product line consists of StrataSIP Web Agent - 2004 Product of the Year award winner from Customer Inter@ction Solutionsr , StrataDial.VC2 - Virtual Contact Center, a 2002 Product of the Year award winner from both Customer Inter@ction Solutionsr and Communications Solutionsr magazines, and StrataVoice, an Unattended Message Notification System. All of Stratasoft's products incorporate functionality that is 100% customer-driven and are designed to maximize productivity in any contact center application. Learn more about Stratasoft Inc. on the Web at www.stratasoft.com. Information about I-Sector Corporation can be found at www.I-Sector.com.