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June 27, 2005
Posted by - TelephonyWorld @ 7:42 pm PST
T-MOBILE USA SELECTS CONVERGYS TO PROVIDE BILLING SOLUTION FOR WHOLESALE BUSINESS (Cincinnati and Bellevue, Washington; June 27, 2005) - - - Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services, announced today it has signed a licensing contract with T-Mobile USA, Inc., a leading wireless communications provider with more than 19 million customers in the United States. T-Mobile will use Convergys' Infinys [tm] billing solution to support its wholesale partners in the United States. Convergys will also provide consulting, implementation, integration, and knowledge transfer services following an initial scoping study to identify and define project requirements. T-Mobile USA is a subsidiary of Deutsche Telekom AG's (NYSE: DT) T-Mobile International and offers voice, messaging, and high-speed wireless data services. T-Mobile Germany and T-Mobile UK have also selected Infinys for their settlement and wholesale billing needs. "The wholesale market is rapidly growing with the proliferation of mobile virtual network operators (MVNOs). The functionality, flexibility, and scalability of our solution provides T-Mobile with a key competitive advantage in its quest for market share," said Bob Lento, President of Communications Industry Solutions for Convergys. "Furthermore, T-Mobile's selection of Convergys' Infinys solution is another validation of our ability to apply our industry expertise to deliver the technology required by today's leading communications providers." With more than 20 years of experience in billing and customer care, Convergys combines its broad portfolio of professional and consulting services, deep technical and operational expertise, and award-winning Infinys software to solve its clients' complex BSS and CRM business problems. Convergys is outthinking and outdoing [tm] on behalf of its clients every day. About T-Mobile USA, Inc. Based in Bellevue, Wash., T-Mobile USA, Inc. is a member of the T-Mobile International group, the mobile telecommunications subsidiary of Deutsche Telekom AG (NYSE: DT). T-Mobile USA's GSM/GPRS 1900 voice and data networks in the United States reach more than 254 million people including roaming and other agreements. In addition, T-Mobile operates the largest carrier owned Wi-Fi wireless broadband network in the country, available in more than 5,400 public access locations including select Starbucks coffeehouses, Borders Books and Music, FedEx Kinko's Office and Print Centers, Hyatt Hotels and Resorts, Red Roof Inns, airports and select American Airlines Admirals Clubs, Delta Air Lines Crown Rooms, United Airlines Red Carpet Clubs and US Airways Clubs. Through its Get Morer promise, T-Mobile provides customers with more minutes, more features and more service. For more information, visit the company web site at www.t-mobile.com. T-Mobiler and Get Morer are registered trademarks of Deutsche Telekom AG and T-Mobile USA, Inc., respectively. About Convergys Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products. Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 66,000 employees in 67 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com
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