|
November 04, 2005
Posted by - TelephonyWorld @ 2:21 pm PST
SCARLET DEPLOYS MAXBILL'S CONVERGENT BILLING SOLUTION FOR MOBILE, FIXED & IP SERVICESMaxBill's Wireless Baseline Supports Scarlet's Expansion into the Mobile Market November 3rd, 2005, Lelystad, Netherlands - Scarlet, a leading telecom service provider in Belgium and the Netherlands, has migrated its mobile customer base during the course of last year, into their existing MaxBill convergent platform for Customer Care and Billing. Scarlet is a pioneer in both the Netherlands and Belgium in launching a bundled services package, comprising wireline, DSL, VoDSL, digital television and mobile services in a single package. This service bundle, branded "Scarlet One", offers a clear and transparent value proposition to Scarlet's customers. By deploying the MaxBill Wireless Baseline on top of its existing MaxBill platform, Scarlet has entered into a completely new market with only a marginal IT investment and development effort. The seamless integration of the wireless package allows for cross discount bundling and a single consolidated bill.  MaxBill's innovative baseline approach and architectural flexibility are key factors for facilitating the growth of Scarlet's sustainable business opportunities. This Baseline-driven architecture has been effectively used by MaxBill in several projects and provides two distinct advantages -- the ability to introduce functionality using a stepped approach, and the mitigation of risk in a legacy replacement project by replacing the old system one step at a time. All MaxBill Baselines - Wireless, Wireline, Multi-Utilities and IP - contain full billing and customer care functionality and are designed to exist side-by -side on a single platform. This unique design enables Scarlet to provide a variety of services simultaneously across multiple markets, thus increasing their product offerings and ultimately their customer base, while enjoying rapid time to market and return on investment from low rollout costs. "By using the same logic, workflows and operational methods in all its baselines, MaxBill's distinctive baseline approach enabled Scarlet to rapidly implement wireless services with minimal customization and investment," said Hadar Himmelman, MaxBill's CSO. "MaxBill simplified Scarlet's transition into the mobile arena by maximizing use of existing system functionality and leveraging MaxBill's powerful workflow engine to ensure smooth provisioning through service provider based mobile networks - yielding substantial cost savings." "Scarlet is committed to being at the forefront of the telecom market. MaxBill's Wireless Baseline has made it possible for Scarlet to smoothly implement the same attractive packages and services that have provided Scarlet with an enormous competitive advantage on fixed line in the past. Further, by integrating our IT systems, we will increase customer satisfaction, which has been very high on our priority list for the last couple of months," says Matthijs Kamp, Scarlet CIO. About Scarlet
Scarlet BV, based in Lelystad, the Netherlands, was established in 1992. The company is active in the Benelux telecommunications market and provides corporate customers and consumers with a portfolio of services, including broadband-IP, voice and data services, mobile services and digital television. Scarlet employees 500 specialists who serve over 1 million Benelux customers. For more information about the Scarlet brand, please visit: www.scarlet.nl. About MaxBill MaxBill provides high quality, complete, cost-effective financial solutions, for service providers worldwide. MaxBill's unique modular solution and convergent, carrier-grade platform support the evolving business needs of traditional (wireline, wireless, utilities) and next-generation (3G, PLC and IP) services. MaxBill's Universal Consolidating Platform (UCP) combines a powerful and scalable next-generation billing engine, service-enabling platform and customer-centric CRM powered by universal workflows, ensuring rapid deployment. Visit MaxBill's web site at www.maxbill.com for updated product and company information.
|
|
