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Voice over IP technology offers an unbeatable proposition for any multi-office business: integrate all voice and data communications on a single, secure network. By bringing remote offices into the fold, companies realize a distinct advantage in cost, system performance, and worker productivity.
This white paper identifies the four ways VoIP boosts inter-office communication while reducing the system’s total cost of ownership. It profiles several businesses that leveraged a converged VoIP solution to unlock monthly savings of up to 60 percent, reduce maintenance costs, and improve collaboration among remote offices. VoIP consolidates remote locations into a powerful, unified virtual office.
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Go to white paper.
In today’s uncertain economy, the need to cut costs remains a top priority for companies of all shapes and sizes. Switching to a VoIP can help businesses lower their monthly spend on telephone services while increasing both the flexibility and reliability of their communications systems.
Download this free white paper and learn about the numerous benefits of finding the right VoIP solution.
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For business professionals looking to stand out from their competitors, the latest in office phone system technology can help both increase customer service and intensify marketing efforts. Many systems offer advanced features that turn phone systems into powerful communications tools that solve urgent customer problems and promote products and/or services.
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Telephony Basics
- All you need to know about VoIP
- Are you thinking about using VoIP systems for your business? Find out what you need to know to make the move.
- Eight Tips for Choosing a Phone System
- Phone systems have come a long way from operators and antiquated switchboards. Today, many features need to be researched before a business chooses a system. The wrong phone system can hurt a business and cost a lot to replace. The following tips help ease the stress of choosing a phone system.
- How to Alter Call Center Perceptions
- Negative perceptions about telemarketing are a reality. Perceptions can be changed. Read the article for suggestions on how to alter peoples’ opinions about telemarketing and call centers.
- The Call Center: Critical to Handling Challenges and Saving Sales
- A good inbound call center is worth its weight in gold. This critical customer touch-point conveys the character of a business. Despite the bad reputation that early call centers earned, new technology, new techniques, and outsourcing have made call centers into the valuable assets they are today.
Crash Courses
In today’s economy, understanding the customer is key. CRM software helps companies of all sizes collect, organize, and analyze customer data more efficiently.
Small Business CRM: Turning Knowledge into an AssetSmall businesses need to use their size to an advantage. CRM applications are easier to implement at start-up and can help the business as it grows.
CRM Applications Provide Productivity During DownturnsCRM applications can be used to survive and even prosper during a business downturn.
Appointment Setting ServicesAppointment setters can generate leads, make cold calls, and schedule appointments, freeing up a business owner’s resources for other important matters.
Latest News
- Five9 Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions Magazine TelephonyWorld @1:28 pm PDT
- Alianza and Aptilo Networks Partner to Speed VoIP Deployments for WiMAX Service Providers TelephonyWorld @9:34 am PDT
- MTS Allstream Delivers New Hosted Voice Services with Acme Packet TelephonyWorld @11:46 am PDT
- Capex Reductions and Reallocations Drive Down Carrier IP Telephony Market, According to Dell’Oro G TelephonyWorld @11:42 am PDT
- Unified Communications Market Tops $3 Billion in the Third Quarter, According to Dell’Oro Group TelephonyWorld @11:23 am PDT
- Gold Systems Achieves Unified Communications Competency in Microsoft Partner Program TelephonyWorld @10:08 am PDT
- ADTRAN Simplifies Remote Management of VoIP Networks with n-Command MSP TelephonyWorld @9:58 am PDT
- Gumiyo Teams with the Los Angeles Times to Launch Mobile Marketing Initiative TelephonyWorld @9:53 am PDT
- Covergence Virtualizes PBXs, Delivering a Cohesive VoIP Service with a Rapid ROI TelephonyWorld @9:36 am PDT
- Digium and TMC Announce Program for Digium|Asterisk World 2009 TelephonyWorld @9:29 am PDT
- The Nightmare After Christmas: Solving a Frightful Call Center Scenario TelephonyWorld @9:24 pm PDT
- TerreStar Signs Technology Agreement with Qualcomm for Satellite-Cellular Handsets and Devices TelephonyWorld @9:19 pm PDT
- Indonesian Education Department (DIKNAS) Accelerates Country’s Largest WAN TelephonyWorld @8:43 pm PDT
- Korea Internet Neutral Exchange (KINX) and XConnect Launch Peering Federation for IP Communications TelephonyWorld @8:40 pm PDT
- LiveVox Announces Release of RPC Cost Optimizer to Take Control of Contact ROI TelephonyWorld @8:55 pm PDT
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