http://www.telephonyworld.com/crash-courses/ Crash Courses en mpilkington@quinstreet.com Copyright 2009 2009-11-24T21:50:00-08:00 http://www.telephonyworld.com/crash-courses/article/five-strategies-for-a-low-cost-voip-solution/ http://www.telephonyworld.com/crash-courses/article/five-strategies-for-a-low-cost-voip-solution/#When:21:50:00Z With low long-distance bills, a single, efficient data network, and productivity gains, there’s little question that a VoIP system pays for itself over time. Fortunately, VoIP vendors have developed a number of options for lowering the initial cost of VoIP as well. VOIP Services 2009-11-24T21:50:00-08:00 http://www.telephonyworld.com/crash-courses/article/five-technical-requirements-for-a-successful-voip-installation/ http://www.telephonyworld.com/crash-courses/article/five-technical-requirements-for-a-successful-voip-installation/#When:19:08:01Z Once the planning phase of the VoIP rollout is complete, the real technical work begins. A successful VoIP installation causes minimal disruption to the organization. For a seamless transition from legacy to next-generation IP communications, keep in mind the following five technical requirements. VOIP Services 2009-11-06T19:08:01-08:00 http://www.telephonyworld.com/crash-courses/article/five-steps-to-prepare-for-a-voip-system-implementation/ http://www.telephonyworld.com/crash-courses/article/five-steps-to-prepare-for-a-voip-system-implementation/#When:19:42:00Z Choosing a new business telephone system is just half the battle; the other half is implementing this critical communications infrastructure. Careful planning is the key to a successful IP communications rollout. To make sure you cover all the bases before implementing your VoIP phone system, follow these five steps. VOIP Services 2009-10-29T19:42:00-08:00 http://www.telephonyworld.com/crash-courses/article/top-five-voip-communications-features-for-teleworkers/ http://www.telephonyworld.com/crash-courses/article/top-five-voip-communications-features-for-teleworkers/#When:15:54:00Z IP communications has brought telework into the mainstream. The ability to access a company’s internal phone network over any wi-fi connection enables workers to be as productive at home and on the road as they are at the company office. On the strength of VoIP’s remote access features, businesses are increasingly allowing their employees to telecommute and even, in some cases, experimenting with all-telework ‘virtual offices’. VOIP Services 2009-10-16T15:54:00-08:00 http://www.telephonyworld.com/crash-courses/article/top-five-voip-upgrade-opportunities/ http://www.telephonyworld.com/crash-courses/article/top-five-voip-upgrade-opportunities/#When:21:40:00Z What’s the best time for a Voice over Internet Protocol (VoIP) upgrade? To some IT managers, anytime is the right time to update the IP communications system. But some situations are especially ideal for a business telephone system upgrade. Budget-minded managers want to bear in mind these top five scenarios for a VoIP services upgrade. VOIP Services 2009-10-01T21:40:00-08:00 http://www.telephonyworld.com/crash-courses/article/top-ten-voip-collaboration-tools-for-enterprise/ http://www.telephonyworld.com/crash-courses/article/top-ten-voip-collaboration-tools-for-enterprise/#When:21:20:00Z Voice over Internet Protocol (VoIP) technology is finally making good on its promise of voice-data integration. Early VoIP borrowed bandwidth to transmit voice signals. Today’sVoIP systems aspire to a greater goal, integrating communications with information sharing applications. The result: IP communications has become IP collaboration. VOIP for Enterprise 2009-09-17T21:20:00-08:00 http://www.telephonyworld.com/crash-courses/article/top-five-reasons-businesses-switch-to-voip-services/ http://www.telephonyworld.com/crash-courses/article/top-five-reasons-businesses-switch-to-voip-services/#When:20:06:00Z The main reasons companies migrate to Voice Over Internet Protocol (VoIP): cost, cost, cost… right? Actually, lowering the monthly phone bill is only one of the many reasons businesses are switching to VoIP business phone services.  VOIP 2009-08-26T20:06:00-08:00 http://www.telephonyworld.com/crash-courses/article/appointment-setters-persistence-vs-annoyance/ http://www.telephonyworld.com/crash-courses/article/appointment-setters-persistence-vs-annoyance/#When:20:55:00Z Appointment setting requires persistence and perseverance. At the same time, appointment setters must take care to respect the time of the people they are contacting. Call Center 2009-06-25T20:55:00-08:00 http://www.telephonyworld.com/crash-courses/article/business-phone-systems-roi-considerations/ http://www.telephonyworld.com/crash-courses/article/business-phone-systems-roi-considerations/#When:19:53:00Z In order to measure the return on investment ( ROI) of a new business phone system, business decision-makers should consider the value of time and professionalism. Also, it’s wise to think about how a phone system may help a sales department become more efficient and successful. Wireless 2009-06-18T19:53:00-08:00 http://www.telephonyworld.com/crash-courses/article/phone-systems-constituent-requirements/ http://www.telephonyworld.com/crash-courses/article/phone-systems-constituent-requirements/#When:00:49:01Z Whether on Wall Street or Main Street, companies are no longer confined to their physical addresses. Satellite offices, home-based workers, traveling sales and support personnel, even employees located on-site at customers’ offices comprise today’s companies. Phone systems that integrate all locations with shared services are the virtual walls that unite corporate workers wherever they might be located. VOIP 2009-04-25T00:49:01-08:00