Acme Packet Powers Growth of VoIP Services from InPhonex
Acme Packet (NASDAQ: APKT), the leader in session border control solutions, today announced that InPhonex, an Internet telephony service provider (ITSP) based in Miami, Florida, has chosen the Net-Net® 9200 session border controller (SBC) to help expand its subscriber base and further enhance its service offerings.
MORE ON VOIP SERVICES | Types of VoIP for Business | Improving Communication Between Remote Offices Using VoIP | Telephony World’s VoIP Services Buyer’s Guide
An existing Acme Packet customer, InPhonex currently services approximately 200,000 direct VoIP subscribers and plans to exceed one million subscribers by the end of calendar year 2009. In addition to its retail business, InPhonex markets its services through a worldwide network of more than three thousand resellers under the VARPhonex brand. InPhonex’s business and residential subscribers are able to place VoIP calls to over 140 countries, choosing from a growing portfolio of fixed and variable rate service plans.
To support its recent and forecasted growth, InPhonex has chosen Acme Packet’s Net-Net 9200 platform, citing four primary factors:
Media capacity – A single Net-Net 9200 SBC supports up to 128,000 media sessions, which InPhonex believes will be necessary to support the incremental VoIP traffic generated as the result of the subscriber growth it is forecasting.
High availability – The Net-Net 9200 provides 100% hardware redundancy in-chassis with check-pointing of signaling, media and configuration state for no loss of service.
Security – InPhonex was particularly concerned with protecting its service infrastructure against Denial of Service (DoS) attacks, which are potentially catastrophic to revenue-producing VoIP services. The Net-Net 9200 incorporates Acme Packet’s Net-SAFE architecture, providing InPhonex with the necessary protection against service outages and/or loss of revenue caused by malicious or even non-malicious attacks.
Service reach maximization – The Net-Net 9200’s ability to adapt to a wide range of devices through capabilities such as transcoding, transrating and telephone number and DTMF manipulation was critical to InPhonex. They also required a platform that could provide highly scalable hosted NAT traversal along with significant amounts of signaling protocol translations and fix-ups.
“We support over two hundred types of user equipment, so we needed a highly versatile platform that would be powerful enough to work with all of them,” explained Matt Bramson, chief sales officer for InPhonex. “The fact that the Net-Net 9200 features 100% hardware redundancy was also a significant factor in our decision. With the number of subscribers and resellers we service, the variety of services we offer and the highly competitive nature of our business, we simply can’t afford the risk of service outages, especially as we continue to grow.”
“InPhonex is a unique customer for us because they originated the concept of turn-key private label VoIP and they are a leading provider of this type of service worldwide,” added Dino DiPalma, vice president of sales and business development for Acme Packet. “Their choice of the Net-Net 9200 will help them continue to grow their subscriber base without compromising the overall service quality and consistency that has helped them become so successful.”
About Acme Packet
Acme Packet, Inc. (NASDAQ: APKT), the leader in session border control solutions, enables the delivery of trusted, first-class interactive communications—voice, video and multimedia sessions—and data services across IP network borders. Our Net-Net family of session border controllers, multiservice security gateways and session routing proxies supports multiple applications in service provider, large enterprise and contact center networks—from VoIP trunking to hosted enterprise and residential services to fixed-mobile convergence. They satisfy critical security, service assurance and regulatory requirements in wireline, cable and wireless networks; and support multiple protocols—SIP, H.323, MGCP/NCS and H.248—and multiple border points—interconnect, access and data center. Our products have been selected by more than 580 customers in 85 countries, including 29 of the top 30, and 84 of the top 100 service providers in the world. For more information, contact us at +1 781.328.4400, or visit http://www.acmepacket.com.