Avotus Introduces New Version of ICM ‘Usage Management’ Solution
ICM UM 7.3 Call Accounting Platform Provides Expanded Functionality, More Powerful Analytical Capabilities
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Avotus Corporation, the leading provider of Telecom Management Services, including Expense Management (TEM), eProcurement, and usage management solutions, today introduced its new Intelligent Communications Management Usage Management Software (ICM UM 7.3).
The newest version of Avotus’ flagship usage management product brings call accounting, including wireless and mobile management to a new level. The platform provides a number of enhancements including a bilingual interface (French and English), updated browser and “core” switch support for enhanced call accounting, as well as a number of upgrades to conference call reporting and management, which continues to be a significant and growing expenditure for many companies.
“The newest version of our ICM UM product underscores our continued commitment to ‘Usage Management’ as a vital component of an overall TEM solution that supports a full range of demand management, security and compliance reporting functions,” said Alan Gold, Chief Marketing Officer of Avotus. “These enhancements to our already industry-standard product set will help companies keep pace with the increasingly complex nature of telecom solutions and usage patterns, and the need for greater visibility and accountability.”
ICM Usage Management enables traditional wireline, wireless, multi-media and VoIP communications to be tracked and allocated to the proper division, cost center, or individual in addition to providing rich reporting and analysis capabilities.
Avotus’ suite of Intelligent Communications Management (ICM) solutions, which includes ICM eProcurement™, ICM Expense Management™ and ICM Usage Management™, far exceed simple invoice processing, validation and reconciliation by offering a complete lifecycle management approach, starting at procurement and running through the life of the contracts. ICM is based a foundation of best practices that Avotus has developed through decades of telecom industry experience, ensures compliance and consistency, prevents leakage and errors and delivers results that are verifiable and sustainable.
About Avotus Corporation
Avotus changes the way companies source, procure, and manage their communications services and assets. By combining technology, automation, and domain expertise under the Avotus Adaptive Communications™ model, Avotus is helping Global 2000 companies transform their telecommunications spend. This strategic set of services includes Communications Assessment capabilities, which help identify, diagnose and understand business problems and opportunities; Advisory Services, which provide valuable insight into clients’ telecom challenges and offer both technical and business process-related solutions which bring enhanced value to our clients; Managed Services, which provide specific business process and service support; and Outsourcing Services, which completely transform a company’s operations and provide third party hosting of a company’s communications infrastructure.
Avotus has a 20-year history of empowering companies of all sizes to gain lasting control over their complete worldwide communications environment through the effective management of their voice, mobile and wireless, data and converged communications spend. For more information, visit http://www.avotus.com.
For more on VoIP Enterprise solutions, please see our VoIP Enterprise Buyer’s Guide