Avotus Partners with AOTMP to Inform on Best Practices for Call Accounting in a VoIP Environment
Avotus Corporation, the leading provider of Telecom Management Services, including Expense Management (TEM), eProcurement, and Call Accounting (Usage Management) solutions, today announced the release of an important new report produced by AOTMP Research, the leading provider of information solutions for managing telecom and IT environments and sponsored by Avotus. The objective was to create the first original research for some time on the topic of Call Accounting (Usage Management), particularly its value in a VoIP environment.
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The report, titled “Migrating to VoIP? Don’t Forget Call Accounting”, explores a common misconception that since VoIP calls are free, the management and visibility into the cost of these calls is not necessary. The research further explains how call accounting in a VoIP environment offers added benefits as compared to call accounting in a standard TDM environment, and offers specific standards and practices when migrating call accounting processes into this environment. Implementing call accounting software can effectively support cost control, cost optimization, policy enforcement, and capability planning and network design benefits.
“Call accounting is becoming an increasingly valuable tool for enterprises seeking to optimize control over their telecom environment,” said Tim Colwell, Vice President of Knowledge Operations for AOTMP. “This research takes a fresh look at call accounting as VoIP and converged voice proliferate, and it explores a variety of benefits available independent of the type of voice technology present.”
“This is the first work done in usage management for a very long time and underscores its relevance today, especially as organizations are migrating to more sophisticated VoIP environments,” said Alan Gold, Chief Marketing Officer of Avotus. “As one of the pioneers of the usage management and call accounting business, we believe call accounting will continue to be a valuable tool for enterprises seeking to gain and maintain control over their telecom expenses. This type of analysis promotes informed decision making ability and ultimately cost reduction and operational efficiency.”
For more information about this report and its insights, visit http://www.avotus.com/site/land/lp1.asp?lpid=169.
About Avotus Corporation
Avotus changes the way companies source, procure, and manage their communications services and assets. By combining technology, automation, and domain expertise, Avotus is helping Global 2000 companies transform their telecommunications spend. This strategic set of services includes Communications Assessment capabilities, which help identify, diagnose and understand business problems and opportunities; Advisory Services, which provide valuable insight into clients’ telecom challenges and offer both technical and business process-related solutions which bring enhanced value to our clients; Managed Services, which provide specific business process and service support; and Outsourcing Services, which completely transform a company’s operations and provide third party hosting of a company’s communications infrastructure.
Avotus has a 20+ year history of empowering companies of all sizes to gain lasting control over their complete worldwide communications environment through the effective management of their voice, mobile and wireless, data and converged communications spend. For more information, visit http://www.avotus.com.