IP News: CC Communications Uses OmniPeek as an Extra Set of Eyes on the Network
WildPackets’ Network Visibility Tool Monitors VoIP, IPTV, P2P File Sharing Applications to Curtail Service Glitches
WildPackets, Inc. (http://www.wildpackets.com), a leading provider of network and application analysis solutions, today announced that CC Communications, a Nevada-based telecommunications service provider, has implemented OmniPeek to obtain a holistic view of its network and pinpoint specific areas that cause downtime for customers.
As CC Communications evolved and its customer base grew, it became difficult for IT managers to monitor and troubleshoot network problems. New IP-based services, such as VoIP and IPTV, along with P2P file sharing applications, threatened to slow the high-speed Internet connections that their customers came to expect. It was critical that the organization find a solution that allowed complete visibility into network traffic.
“It was quite a feat keeping tabs on a network of around 5,000 computers,” said Gene Ponce, network administrator of CC Communications. “In order to better serve our community members, we needed an extra set of eyes on the network. OmniPeek is that true extension of our IT team.”
WildPackets’ OmniPeek offers an intuitive graphical dashboard that IT teams can use to promptly analyze and troubleshoot networks, providing centralized expert analysis for all networks under management. With OmniPeek, network engineers can quickly analyze faults from multiple network segments, drill down through multiple layers of analysis and pinpoint problems that need correction.
“12,000 customers rely on CC Communications for their communications needs daily,” said Tony Barbagallo, vice president of marketing at WildPackets. “OmniPeek quickly identifies where and when any network problems arise so that CC Communications can consistently deliver maximum uptime to their customers.”
About CC Communications
CC Communications serves the residents and businesses of Churchill County with local and long distance telephone service, cellular and wireless services, Internet access including dial-up and broadband high-speed and digital television.
About WildPackets, Inc.
WildPackets develops hardware and software solutions that drive network performance, enabling organizations of all sizes to analyze, troubleshoot, optimize, and secure their wired and wireless networks. WildPackets products are sold in over 60 countries and deployed in all industrial sectors, including 80 percent of the Fortune 1000. For further information, please visit http://www.wildpackets.com.