IPsmarx Announces New VoIP Callback Solution
IPsmarx Technology is proud to announce the release of its Callback Solution, furthering their mission to revolutionize global telecommunications.
The new IPsmarx Callback Solution was designed based on service providers’ need to deliver low-cost calling to their customer base in Africa and the Middle East without having to install costly hardware and phone lines in these regions. This solution allows service providers to maintain their hardware in the US or Europe, while offering VoIP calls to customers in Africa or the Middle East at a reduced rate.
“Some of the challenges of deploying a VoIP solution in Africa include lack of infrastructure and regulations against VoIP,” says Carrie Fedders, Account Manager for IPsmarx Technology, “Our callback platform addresses both challenges by enabling service providers to maintain their VoIP hardware in another country while offering high quality VoIP service in Africa itself.”
The IPsmarx Callback Solution is Softswitch based and integrates ANI, PIN, and WEB Callback Services with a Call Route Management, Client Management and a Reporting Platform to provide Enhanced VoIP-based Callback services.
“Using the IPsmarx E-Commerce Solution, service providers can offer callback service worldwide,” says Andrea Lopez, of IPsmarx’ Technical Sales Department, “This is an excellent opportunity for calling card and VoIP service providers to add an additional service to their website, as their customers can order callback service for their friends and family in Africa online. With Unified Customer Management, our clients manage one system with multiple service offerings and their customers only need one account for VoIP, Calling Card, and Callback services.”
Aside from E-Commerce, some enhanced features of the IPsmarx Callback Platform include Auto-Recharge, Multiple IVR Languages, Package Billing, Least Cost Routing, Speed Dial, and Recharge over the Phone.
About IPsmarx
IPsmarx Technology has been providing feature rich VoIP solutions since 2001. With an in-house development team, IPsmarx offers feature rich Softswitch, Calling Card, Callshop, and Callback solutions to service providers in over 63 countries. For more information contact IPsmarx at 703-871-5278, email , and visit http://www.ipsmarx.com.