LumenVox Speech Engine Achieves Compliance with BroadSoft’s BroadWorks® Platform
Speech Recognition Capabilities Add Value to Service Provider VoIP Offerings
LumenVox, an innovator of speech recognition software, today announced that it has achieved interoperability validation of its Speech Engine on the BroadSoft BroadWorks® VoIP application platform. BroadSoft’s application software enables service providers to deliver hosted PBX, mobile PBX and SIP and IP business trunking services.
BroadSoft’s service provider customers can now use speech recognition technology in conjunction with BroadWorks for enhanced customer service and better business efficiency.
“BroadSoft interoperability validation confirms our speech recognition software’s high level of accuracy and performance,” said Gerd Graumann, Director of Business Development for LumenVox. “The Speech Engine underwent extensive testing with BroadWorks and will provide BroadSoft customers with an affordable and valuable speech recognition tool. The Speech Engine is a strong differentiator for operators’ VoIP services and solutions.”
The LumenVox Speech Engine’s automatic speech recognition technology supports several languages, including American, Australian/New Zealand and U.K. versions of English, several varieties of Spanish and Canadian French.
“LumenVox’s speech software is an example of how an innovative new technology can enhance what operators have to offer to their customers with BroadWorks,” said Sandro Cianci, director of Business Development for BroadSoft. “Partners like LumenVox boost the value of BroadWorks for operators and end-users alike.”
About LumenVox
LumenVox provides powerful, accurate, and affordable speech recognition software together with a committed focus on excellent customer service. Its innovative speech technology empowers channel integrators, developers, and solution providers to design and deploy dynamic speech solutions. LumenVox has gained industry recognition by winning over 25 awards for innovation, technical excellence, and user’s choice for its Speech Engine and Speech Tuner. LumenVox can be reached at 858-707-7700 or at http://www.LumenVox.com.
About the BroadWorks Platform
BroadSoft’s IMS-compliant BroadWorks® platform provides a comprehensive range of VoIP applications, including Hosted Unified Communications, Mobile PBX, Business & SIP Trunking and Residential broadband services fully integrated into a single VoIP application platform. BroadWorks is capable of providing these applications with the reliability, redundancy, scalability and regulatory capabilities required to deliver carrier-class service.
About BroadSoft®
BroadSoft provides VoIP application software that enables the delivery of hosted telephony and multimedia services. Its award-winning flagship BroadWorks® technology empowers wireless, wireline and cable carriers to deliver next-generation voice and multimedia applications and advanced features that enable them to increase revenue, enhance competitive differentiation and elevate customer satisfaction. BroadSoft’s family of carrier-class software products delivers the scale, open architecture and reliability that the world’s leading telecommunications companies demand to serve mission-critical enterprise and residential broadband customers. BroadSoft provides VoIP applications to 7 of the top 10 and 13 of the top 25 largest carriers worldwide, as measured by recent annual revenue, including Korea Telecom, KPN, SingTel, Sprint, Telefonica de Espana, Telstra, T-Systems, and Verizon. For additional information, go to http://www.BroadSoft.com.