One SMB Opts for Unified Communications
“When Illinois-based Member Insurance Agency’s headquarters changed offices, it was faced with a decision: move its aging phone system or install a fresh, updated one at the new location. After getting quotes on how much it would cost to move the old system, the company decided it would be better financially to start from scratch and implement a new UC (unified communications) system after the move,” writes Seth Colaner on Processor.com.
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“After careful consideration, Member Insurance decided on the OpenScape Office MX from Siemens, in large part because of the agency’s past experiences with Siemens. ‘We had a 10-plus-year-old Siemens system,’ says Wendy Marks, IT support and LAN analyst for Member Insurance Agency. ‘We have been a long-time Siemens customer, even before we bought the last system 10-plus years ago, and so when we were looking for a new system, I didn’t even go out looking around for anybody else, quite honestly,’ “ Colaner writes.
“Marks says that the Siemens systems she’s supported in the past—at Member Insurance and for other offices—were easy to learn and came with exceptional support, affirming the decision to move forward with OpenScape Office MX. ‘I do maintain some other offices in other states and stuff and we have some other vendors. I support them and have never been too happy with them, so I kind of like to stick with Siemens,’ she says,” writes Colaner.
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Unified Communications For SMEs
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