Samsung BCS: High-Tech Isn’t Just for the Big Boys Anymore
More Affordable Convergence Platforms Offer Small and Medium Businesses the Latest Networking, Wireless, VoIP and CTI Capabilities
Until recently, converged communications systems were among those technologies that only a large conglomerate could afford and utilize. Not so anymore. Many manufacturers are introducing solutions aimed at bringing convergence to the small- to medium-sized business (SMB). One of the pioneers in this market, Samsung Business Communication Systems (BCS), has led the way with the completion of its OfficeServ™ 7000 family of products that delivers convergence to SMBs with as few as one user to as many as 400.
“It’s unfortunate that most emerging technologies tend to be designed for large businesses or start at prices far above what a small- or medium-sized business can realistically afford,” said Deb Goswami, director, marketing for Samsung Telecommunications America, Business Communication Systems Division. “It’s particularly discouraging for SMB employees who could truly benefit from these advances. And that’s why Samsung BCS has always been dedicated to bringing high-tech to these small- and medium-sized businesses.”
Most providers only implement large systems with a large number of phone lines, and the cost of re-doing an entire infrastructure is not justifiable for smaller businesses. But now, SMBs are able to enter the convergence arena, as well. Samsung BCS is a leader in innovative convergence technology and focuses its expertise solely on these small- to medium-sized businesses. As such, it truly understands the unique needs of these companies, and this is reflected in its OfficeServ 7000 series of converged business-communications systems. The OfficeServ 7000 series levels the playing field for today’s SMB by supplying voice and data, wired and wireless, traditional voice and IP telephony capabilities – all on a single, cost-effective platform. All SMBs have to do is choose the OfficeServ system that is right for them: the OfficeServ 7100 can support up to 32 stations; the OfficeServ 7200 supports up to 100 stations; and the OfficeServ 7400 can support up to 400 stations. And, since it is the goal of every business to grow, each of the OfficeServ platforms has a modular design and can easily accommodate future business growth.
The OfficeServ 7000 Series – a result of Samsung BCS’ expertise in wireless communications, digital technology and core networks – offers converged systems that are both cost-effective and tailor made for an SMB’s unique needs. And a converged platform – not just voice and data, but the convergence of wireline and wireless – brings a whole new set of benefits previously only available for the giants of the business world. Employees at a smaller company using a converged communications system are easily accessible since they can be contacted anytime, anywhere; therefore, increasing their productivity. With all of the benefits associated with convergence – namely running traditional voice, VoIP, data and wireless on one platform – it’s safe to say that converged communications is the way to go for the SMB market.
“It’s true; convergence isn’t just for the big boys anymore,” Goswami said. “Whether it’s the doctor who has two locations in different cities, the B and B down the street or even the corporation with a large call center, SMBs now will always be able to reap the benefits of a converged communications platform.”
About Samsung Business Communication Systems
Samsung Business Communication Systems (BCS), a Dallas-based division of Samsung Telecommunications America (STA), is the distribution arm for the company’s line of business communications solutions. Targeting small- to medium-sized businesses, Samsung BCS offers an elite line of telephony-based customer premise equipment (CPE) with dynamic architecture that can accommodate tremendous growth at low incremental costs to meet a variety of communications needs. As an innovator in convergence technology, Samsung’s business communications systems combine traditional voice and data capabilities with wireline and wireless technologies providing fully integrated, converged communications platforms and applications. In addition to CPE, Samsung BCS also offers a comprehensive line of voice processing equipment, CTI applications and wireless solutions.
STA’s parent company, Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2006 parent company sales of US$63.4 billion and net income of US$8.5 billion. Employing approximately 138,000 people in 124 offices in 56 countries, the company consists of five main business areas: Digital Media, Telecommunication Network, Semiconductor, LCD, and Digital Appliance. Recognized as one of the fastest growing global brands, Samsung Electronics is a leading producer of digital TVs, memory chips, mobile phones, and TFT-LCDs. For more information, please visit http://www.samsung.com.