San Mateo County Public Safety Communications Upgrades to VoIP Technology with Positron Public Safet
Positron Public Safety Systems Inc. (PPSS), an IPC company, announced today that it has won an award from San Mateo County, California Public Safety Communications (SMCPSC) to upgrade their center to full digital services; a baseline system that is Next Generation 9-1-1 ready. As per the award, Positron will deploy and service VIPER™ and its Power suite of products, providing VoIP-based E911 services to 23 public safety agencies dispatched by SMCPSC.
SMCPSC was impressed with Positron’s proven reliability in supporting their E9-1-1 system, having used multiple Positron products for more than a decade. While applying a rigorous competitive procurement process to determine the best solution, SMCPSC considered numerous factors such as Positron’s reputation, ability to meet wireless Phase II requirements, ease of training and from a user’s perspective, seamless migration from an analog to a digital platform.
“The Positron products have served the County of San Mateo well over the last 8 years and we are very pleased with our choice to bring this new product line into our Dispatch Center, bringing us up to state-of-the-Art functionality,” stated Jaime Young, Director of the Office of Public Safety Communications.
“Leveraging on a 10+ year relationship with SMCPSC, we are honored to bring to our customer, the best VoIP technology available in the industry,” said Darrin J. Reilly, President of Positron Public Safety Systems. “This award as well as numerous other recent wins is a testament of our unwavering commitment to provide large and small customers, indispensable communications for their Next Generation E9-1-1 needs. Our VIPER platform has gained remarkable momentum across numerous states and we are pleased to be the vendor of choice for SMCPSC, a long standing Public Safety agency within the State of California.”
About San Mateo County Public Safety Communications (SMCPSC)
SMCPSC serves all branches of emergency first response including law enforcement, Fire and Paramedic services, in a consolidated operation. The center serves 23 agencies, fields over 270,000 calls per year and employs a staff of 58. The center employs state-of-the-Art technology and is committed to maintain a system availability rate of 99.9% per year. SMCPSC has received numerous performance awards, notably “Center of Excellence” from the National Academy of Emergency Dispatch. To find out more about SMCPSC, visit http://www.smc911dispatch.org.
About Positron Public Safety Systems
Positron Public Safety Systems, a division of IPC, is a leader in fully integrated, end-to-end public safety solutions for call handling and dispatching. Established in 1970, Positron has more than 36 years’ experience delivering indispensable applications and over 23 years of developing public safety solutions. With nearly 400 employees in offices throughout the world, Positron’s global footprint extends from the United States and Canada through Europe, Africa, Latin America, Australia, Asia and the South Pacific. Find out more at http://www.positron911.com.
About IPC
IPC is a leading provider of indispensable communications solutions to global enterprises. With more than 30 years of expertise, IPC provides its systems and services to the world’s largest financial services firms, as well as to public safety; government; power, energy and utility; and transportation organizations. IPC offers its customers a suite of products and enhanced services that includes advanced Voice over IP technology, and integrated network and management services to over 40 countries. Based in Jersey City, NJ, IPC has over 1400 employees throughout the Americas, Europe and the Asia Pacific regions. For more information, visit http://www.ipc.com.