UCStrategies.com to Offer “Where’s the ROI in Unified Communications?” Webinar
UCStrategies.com, an independent resource for information about unified communications (UC) technologies, is hosting a free webinar titled, “Where’s the ROI in Unified Communications?”
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This one-hour webinar, to be held April 23 at 11 a.m. Eastern time (EDT), will give enterprises and contact centers information about a unique process automation approach that leverages unified communications technology to deliver a hard return on investment.
Webinar presenter, Dr. Donald E. Brown, founder and CEO of Interactive Intelligence (Nasdaq:ININ), will explain how “communications-based process automation” (CBPA) uses core UC components – multichannel queuing and routing, presence, collaboration, and VoIP—to automate critical business processes for measurable cost savings.
To register for this free webinar, visit: http://www.surveymonkey.com/s.aspx?sm=Ie5rGBbw2KTwD7a2BNSoAQ_3d_3d. All registrants will receive a free whitepaper titled, “A New Approach to Business Process Automation.”
This webinar is part of an ongoing UCStrategies.com discussion forum that addresses the “what,” “how,” “why,” and “who” of UC. The forum is designed to engage UC customers, partners, developers, and vendors through online question and answer posts.
The latest forum topic, titled “The What of UC-B applications,” was launched this month and is active until June 30. Its central theme was reflected in the initial kick-off question: “What is the relationship between unified communications and business process automation?”
Anyone can engage in the UCStrategies.com forum by posting questions, which will be answered by a UCStrategies.com or vendor product expert.
To view “UC-b applications” posts, visit http://www.ucstrategies.com/forum.aspx?id=202&g=posts&t=4286. To participate in posts, visit the UCStrategies.com registration page at: http://www.ucstrategies.com/LandingPage.aspx.
About UCStrategies.com
UC Strategies is an industry resource for enterprises, vendors, system integrators, and anyone interested in the growing Unified Communications arena. A supplier of objective information on Unified Communications, UC Strategies is supported by an alliance of leading communication industry Advisors, Analysts, and Consultants, who have worked in the various segments of Unified Communications since its inception. UC Strategies can be reached at +1 707.963.9966 or ; on the Net: http://www.ucstrategies.com.
About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq:ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. The company was founded in 1994 and has more than 3,000 customers worldwide. It has six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or ; on the Net: http://www.inin.com.