VoIP Phone Services: Norlight Expands Service Area of Its Bundled Integrated Communications Offering
IPLive® bundles of local and long distance phone service with dedicated Internet access now available to businesses throughout metro Milwaukee
Norlight, Inc. has expanded the service availability of its IPLive® integrated communications bundles to businesses across the metro Milwaukee area, including those in the cities of Brookfield, New Berlin, Waukesha, Pewaukee, Greenfield, Wauwatosa, Mequon, Cudahy, Franklin, and Oak Creek. These expanded markets join IPLive’s other service areas of Appleton, De Pere, Green Bay, Janesville, Madison, Menasha, Monona, Neenah, and Oshkosh.
Each IPLive bundle provides businesses with high-quality local and long distance phone services and a minimum of T1 Internet access, all delivered over a single, private Internet Protocol (IP) connection, while still using a customer’s existing phone equipment and phone numbers. Because IPLive operates over a private IP connection, rather than the public Internet, bandwidth is maximized by allotting the entire connection to Internet traffic when phone calls are not being placed, drastically improving Internet performance. IPLive’s dynamic allocation of bandwidth allows voice traffic to have a higher Quality of Service and faster Internet speeds, in comparison to similar services.
“Demand for a bundled integrated communications solution from a customer service leader has been high,” said Tim Mauck, Norlight’s Director – Product Marketing. “VoIP technology is typically being adopted and enjoyed by larger companies, so Norlight’s main goal with IPLive is to provide the area’s small to mid-sized businesses with the same kind of productivity-enhancing features, cost efficiencies, and simplified service management. Offering IPLive throughout metro Milwaukee is a natural product extension for us, because it enables us to gain a greater market presence and serve business customers in our own backyard.”
Organizations utilizing IPLive can benefit from reduced operating costs, along with access to IP telephony features that improve customer service, boost employee productivity, and enhance their competitive edge.
Five integrated bundles are available to meet the varying needs of businesses. Several a la carte services and an Advanced Features Package which combines the best business-boosting tools together are also available.
In addition to its IP telephony solutions like IPLive, Norlight’s services include managed network security, business continuance solutions, audio and Web conferencing services, and traditional voice, Internet and data transport services.
NORLIGHT, INC.
Norlight, Inc. is a full-service provider of customized, integrated voice and data solutions to businesses, and has been serving its customers for 36 years. In addition to Norlight’s Evansville, Indiana and Brookfield, Wisconsin headquarters, the company has sales offices in Green Bay and Madison, Wisconsin; Eagan, Minnesota; Grand Rapids and Plymouth, Michigan; Indianapolis, Indiana; and Bowling Green, Louisville, and Paducah, Kentucky. To find out more, please visit http://www.norlight.com.