Digium® Simplifies and Expands Asterisk® Support with New Subscription-based Services
Designed for Customers and Partners, New Subscription Services Reinforce Digium’s Commitment to Providing Business-class Open Source Technology and Support
Digium, Inc., the Asterisk(R) company, today introduced a new subscription-based service offering designed to give Digium Asterisk customers and partners faster, easier and unlimited access to Digium service and support. Offered in Silver, Gold and Platinum levels, Digium’s subscription-based services will be available for all business-class products beginning with the Digium Asterisk Appliance, now available.
The voice communications market continues to experience rapid growth with more companies evaluating and choosing open source as a cost-effective and flexible alternative to proprietary telephony solutions. The increased demand for open source brings a greater business need for service and support during business hours and around the clock. Digium is the first open source telephony provider to offer businesses a service offering rivaling that of proprietary vendors in terms of price, scope and scale.
Benefits of Digium’s new subscription services include: extended hardware and software warranty; unlimited support by email; premium advance hardware replacement; configuration backup; premium support by phone; ongoing software and security updates; and an easy one-click login at Digium.com for access to these premium services.
“Small and medium-sized businesses today are looking for a VoIP solution at an affordable price and a guarantee that they won’t be left in the cold after the contract is signed,” said Danny Windham, CEO of Digium. “Digium’s Asterisk Appliance gives small to medium-sized business a full-featured VoIP solution at 20 to 50 percent of the cost of proprietary systems with a tiered services offering specifically designed to meet the needs of today’s growing companies.”
Pricing and Availability
The first year of subscription-based services is bundled into the Asterisk Appliance, which is now available. Beginning with the Asterisk Appliance, Digium will provide subscriptions for all of its products based on Asterisk Business Edition. For more information, please visit http://www.digium.com. The Asterisk Appliance with the first-year Silver Subscription will start at U.S. $1,145 and is available from Digium distributors and resellers in the U.S. and Canada. International versions will be available next quarter.
About Asterisk
Code for Asterisk, originally written by Mark Spencer of Digium, Inc., has been contributed from open source software engineers around the world. Currently boasting over two million servers, Asterisk supports a wide range of TDM protocols for the handling and transmission of voice over traditional telephony interfaces, featuring VoIP packet protocols such as SIP and IAX among others. It supports U.S. and European standard signaling types used in business phone systems, allowing it to bridge between next-generation voice-data integrated networks and existing infrastructure.