Product Review: Avaya 1600 Series IP Telephone
Looking for an IP phone that works with your existing desktop sets at an affordable price for your business?
Check out the Avaya 1600 Series IP Telephone. Combining the features of traditional telephones and the latest in telephone user experience, 1600 Series IP Deskphone Value Edition telephones provide capabilities not often found in competitively priced models such as:
* Each line button includes dual LEDs that provide explicit user status. For a familiar look and feel, the IP business telephones include several fixed feature keys for common tasks including conference, transfer, drop, hold and mute.
* The display on all phone models is backlit for easier viewing in all lighting conditions.
* A high quality full duplex speaker phone.
The SIP version of the 1600 is the Avaya 16CC Agent Deskphone. It includes additional features specifcially for the call center such as:
* Two headset jacks (for agent and supervisor) and no handset.
* 16 programmable buttons for one touch access to common ACD features such as logging in/out, changing work modes.
* A context-sensitive user interface and three softkeys
* A four-way navigation cluster for scrolling through Call Center Agent specific commands and features.
* The display with an adjustable viewing angle that measures four lines by 24 characters.
The major benefits for a business going with the Avaya 1600 IP telephone is twofold. Businesses will experience better worker productivity as no re-training is required for users of older, digital telephones. In addition, you get the reliability and performance from a leading provider such as Avaya.