TW Exclusive: Review of Digium Switchvox SMB 3.5
Digium recently took home a “Best of Show Award” in the “Best of Open Source” category from ITEXPO West 2008 for the Switchvox SMB 3.5.
Switchvox SMB 3.5 is the latest version of the most widely used telephony system based on Asterisk. The full-featured telephony system integrates with key CRM applications such as Salesforce.com and SugarCRM through Switchvox’s SMB Switchboard interface.
Switchvox delivers the benefits of integrating voice with data by enabling customers to create custom mashups that leverage other Web applications in seconds, with no programming knowledge required. Additionally, the product equips small, midsize and growing businesses with a telephony solution that costs a fraction of the price of proprietary phone systems.
The Switchvox PBX interoperates seamlessly with traditional standards-based telephony systems and VOIP systems, so you can call anyone in the world regardless of their phone, PBX, or phone company. At its most basic, Voice over IP enables the use of the Internet as a transmission medium for telephone calls. Instead of going over phone lines, your call travels over Internet lines. The significance to your business is that VOIP allows for a phone system to run at the cost of your Internet access. That means no more long distance bills and dealing with big phone companies.
Setting up Switchvox couldn’t be any easier when you use VOIP because no additional hardware is needed. You can set up your PBX to use VOIP in a matter of minutes, without calling out the expensive consultants. The Switchvox PBX supports the most commonly used VOIP protocol, SIP (Session Initiation Protocol). SIP is the technology choice for real-time communication session control throughout the Internet, corporate networks, and within next generation wireless networks.
Digium positions Switchvox as the best choice on the market for a feature-rich, easy-to-use, inexpensive IP phone system. Switchvox products are sold as turnkey solutions that include the server hardware and pre-installed Switchvox software. Switchvox SMB is available starting at $2,495.