Telephony World Unified Messaging Buyer's Guides

Unified messaging applications embrace the paradigm that all phone, electronic and voice messages, can be accessed from a central repository. In our case the desktop. Solutions in this category provide the user with the ability to utilize the familiar "point and click" interface of their PC to easily and seamlessly access their e-mail, voice mail, faxes, and schedules.

Phone calls can be automatically dialed with the click of the mouse and conference calls set-up by dragging and dropping. Remote users or travelers can easily call into their system and have all of their messages played back, or read to them using text to speech conversion, and in many instances easily respond to these messages.

Businesses large and small are realizing the potential of unified messaging solutions and are gaining huge savings from the efficiencies they yield. Sales force automation is a vertical market that is exploding thanks to the unified messaging packages provided by some of the vendors you'll find in this section.

Take a look at the featured companies to learn more about Unified Messaging Solutions.