Welcome to the VoIP Buyer's Guide

VoIP has been garnering much ink over the last year and is currently one of the hottest segments of the industry. The technology allows voice traffic to be routed over the Internet or corporate intranet--which means virtually no billing at all for some long-distance calls and just local charges for others. More important, is that it all happens behind the scenes and is transparent to the user. Simply pick up the phone and dial! The products available today can do this with no apparent loss in quality, and companies are jumping on board to save bundles of cash.

Take a look at the featured companies listed in the right hand column to learn more about IP Telephony & VoIP Solutions

Voice Over IP Basics

Top Five VoIP Services for a Customer-Driven Business
Customers drive business success. More and more businesses are realizing a competitive advantage in their reputation for customer service. Behind every customer service victory is a strong communications infrastructure. IP communications technology offers powerful services to develop a strong customer relationship. Here’s a look at the top five VoIP services to retain customers.
Top Five Benefits of Unified Communications
Unified communications software is taking voice over Internet protocol (VoIP) technology to the next level, transforming ordinary business phones and desktop computers into a virtual communications platform. The central contribution of unified communications technology is integration. The system brings together all available communication modalities and makes them available on a robust multimedia interface.
Top Ten Reasons to Choose Hosted VoIP Services
Hosted voice over Internet Protocol (VoIP) services can level the playing field for small and mid-sized businesses, making enterprise-grade communications available for a monthly subscription fee. At the same time, the flexibility of hosted business telephony offers unparalleled value for larger players as well.
Don’t Consider VoIP for its Own Sake, Think of it as Voice-Plus
Voice technology can be applied to both IT Service Management and Customer Relationship Management to deliver real productivity gains and cost savings to an organization.

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